In the event that you have ever had a cloud web hosting account in the past or you've dealt with any other type of online service, you probably know from your own experience that for many things it's better to talk to a live person on the phone instead of exchange support tickets or emails. In order to find out more about a particular service before you order it or if something small needs to be made, for instance, it will be far easier and faster to get it done in real time. When you're given the option to connect with representatives by phone, it is also very likely that you're working with a real web hosting provider, not just a reseller. The level of support that you can get on the telephone differs between different providers - from general issues to experienced tech support. Typically most of the providers supply pre-sales assistance and 1st level phone support, while more complicated technical issues are handled via e-mail and / or tickets.

Phone Support in Cloud Web Hosting

In case you decide to purchase one of our cloud web hosting services, you'll be able to contact our support team via phone for 14 hours every day. We can help you choose the proper package for your websites because we realize that it's better to discuss these issues with a live person. In case you already have an account, we will help you with any kind of sales/billing questions as well as general issues, even with some tech troubles which do not require too much time or escalation to a system administrator because it will be more appropriate to open a support ticket for time-consuming issues and have the entire correspondence in one place. We now have phone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server packages that we offer. Whether you need to learn more about our packages, you have a billing issue or some general issue, you can just give us a call. Though some more technical troubles may need a support ticket in order to give some time to our technical support team to investigate, we will assist you with quite a lot of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in another country, we also have an international number where you can reach us.