Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high–quality support on–time is our high priority, so we back up each cloud web hosting services plan with a 1–hour ticket reaction guarantee. At the time you post a ticket or send us a message, our client help support team will do their best to present the most satisfactory solution to your issue and to offer you information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a crew of licensed experts that are able to answer your issue as fast as possible. You’ll be able to contact the tech support staff by launching a help and support ticket from your Web Site Control Panel or by posting us an e–mail. On business days, you can also call us on the phone or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while performing tasks within the Control Panel, you are able to always simply click the Help key and see your concern in the selection of content articles that will come up. We have also turned almost all of the articles and reviews into video clips. The collection of video lessons will show up if you pick the Videos key present on the top right.