Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our technical help team is present day–and–night to attend to each of your help needs. Every ticket you send to us shall be addressed within up to 60 mins. If your case requires assistance from an administrator, we are going to address the ticket to the person in charge and will inform you that the case is under control.

  • Top quality support service

  • Expert Tech Help And Support Service

  • Our customer help Department is going to be on duty for you 24/7 to to take care of all help demand tickets that you send. We offer tech help for all the apps that are installed in advance on your web server. These include our custom designed Web Site Control Panel, the selected Operating System plus the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • An in–depth and routinely updated article base is integrated into our in–house built Web Site Control Panel. It offers you quick tips on how to execute all the primary website control jobs. The Help area offers you thorough how–to articles and reviews and step–by–step video tutorials. You can open the Help area by clicking on the Help or Video buttons in the top right corner of each Control Panel section.